Serial # Location

Offer applies only to Ketsch putters manufactured January 1, 2014 - July 31, 2014. Ketsch putters manufactured after that date with serial numbers beginning with 3333, are not eligible for this promotion.
If you are unable to read the serial number on your putter, let us help. Upload a photo.
File is too big, files should be 4 MB or less to be accepted for submission.
If you are unable to read the serial number on your putter, let us help. Upload a photo.
Ketsch Putter Gift/Exchange Offer.

Thank you for purchasing our popular Ketsch putter, currently being used on Tours around the world. Recently we discovered the grooves in the face technology are deeper than intended. This occurred with all Ketsch putters manufactured prior to July 31, 2014. If you purchased one of these Ketsch putters from an authorized PING dealer, PING is pleased to provide you with the following two options:

  1. A gift in the form of a check for $30 (allow 4-6 weeks to receive the check); or
  2. Exchange your current Ketsch putter for a Ketsch putter with new grooves (allow 6-8 weeks for the exchange process)

PING stands behind the technology and performance of its products and thanks you for your continued loyalty.

To receive your gift of $30 or exchange your Ketsch putter, please complete the form below.

Serial Number must be 8 characters long. Having trouble reading the number? Upload a picture and we will help.

General Terms and Conditions

Purchases must have been made between 1/1/14 – 12/31/14 from an authorized PING dealer worldwide. All claims must be submitted and received by 6/30/15 and include the serial number and the name of the authorized dealer. Void where taxed, restricted or prohibited. This offer may not be combined with any other offers. PING reserves the right to confirm identification and request additional proof of purchase to substantiate claim. Fraudulent submissions could result in federal prosecution under US Mail fraud statutes (18 USC Sections 1341 and 1342). PING is not responsible for lost, stolen, illegible, incomplete or misdirected submissions. PING reserves the right in its sole discretion to refuse any claim. To check the status of your gift of $30, go to or call 800-619-4703. For questions regarding your exchange call 1-800-474-6434 or send an email to [email protected] ©2014 PING All rights reserved.

$30 Gift Terms:

PO boxes will not be paid, except in North Dakota. Allow four to six weeks after submission for delivery of your check. Limit one offer per envelope and one offer per serial number. You must cash your check within 60 days of the check date. Offer expires if the check is not cashed within 60 days of the check date, after which time PING will have no further obligation to you.

Exchange Program Terms:

You will need to mail us your current Ketsch Putter using a prepaid shipping label that we will provide (saving you the cost of postage). Allow one to two weeks after submission of your PING promotional form for the delivery of your shipping label. Label will be sent via email and must be printed out and affixed to the package. Limit one exchange per serial number. The specifications of the replacement putter will match the specifications of the exchange putter, per the serial number, in all aspects other than the depth of the grooves. Allow six to eight weeks after PING is in receipt of the exchange putter for the delivery of your new putter. Once you are in receipt of the new putter, PING will have no further obligation to you.