Serial # Location

Offer applies only to Ketsch putters manufactured January 1, 2014 - July 31, 2014. Ketsch putters manufactured after that date with serial numbers beginning with 3333, are not eligible for this promotion.
If you are unable to read the serial number on your putter, let us help. Upload a photo.
File is too big, files should be 4 MB or less to be accepted for submission.
If you are unable to read the serial number on your putter, let us help. Upload a photo.
Ketsch Putter Gift/Exchange Offer.

Thank you for purchasing our popular Ketsch putter, currently being used on Tours around the world. Recently we discovered the grooves in the face technology are deeper than intended. This occurred with all Ketsch putters manufactured prior to July 31, 2014. If you purchased one of these Ketsch putters from an authorized PING dealer, PING is pleased to provide you with the following two options:

  1. A gift in the form of a cheque for $35.00 (allow 3-4 weeks to receive the cheque); or
  2. Exchange your current Ketsch putter for a Ketsch putter with new grooves (allow 6-8 weeks for the exchange process)


PING stands behind the technology and performance of its products and thanks you for your continued loyalty.


To receive your gift of $35.00 or exchange your Ketsch putter, please complete the form below. If you choose to exchange your putter, a PING representative will contact you to arrange your putter exchange directly through an authorized PING retailer.



Serial # must be 8 characters long. Having trouble reading the number? Upload a picture and we will help.

General Terms and Conditions

Purchases must have been made between 1/1/14 – 12/31/14 from an authorized PING dealer worldwide. All claims must be submitted and received by 6/30/15 and include the serial number and the name of the authorized dealer. Void where taxed, restricted or prohibited. This offer may not be combined with any other offers. PING reserves the right to confirm identification and request additional proof of purchase to substantiate claim. PING is not responsible for lost, stolen, illegible, incomplete or misdirected submissions. PING reserves the right in its sole discretion to refuse any claim. To check the status of your gift of $35.00 call PING Canada at 1 800 352 7464 or send an email to [email protected]. © 2014 PING All rights reserved.

Gift of $35.00

Allow three to four weeks after submission for delivery of your cheque. Limit one offer per envelope and one offer per serial number. You must cash your cheque within 60 days of the cheque date. Offer expires if the cheque is not cashed within 60 days of the cheque date, after which time PING will have no further obligation to you.

Exchange Program Terms:

You will be contacted by PING Canada for assistance in locating an authorized PING dealer in your area who will submit your order to exchange your Ketsch putter for a new one and return your original putter to PING Canada on your behalf. Limit one exchange per serial number. The specifications of the replacement putter will match the specifications of the exchanged putter, per the serial number, in all aspects other than the depth of the grooves. Allow six to eight weeks after PING is in receipt of the exchange putter for the delivery of your new putter. The replacement putter will be delivered to you directly. Once you are in receipt of the new putter, PING will have no further obligation to you.